Privacy Policy

The pro-designed.com website is operated by Kooki B.V., a Belgian company
based in Kessel-Lo, Belgium.

For the purpose of the EU General Data Protection Regulation (GDPR),
Kooki B.V. (operating under the Pro-Designed brand) is the data controller
of the personal data processed through this website. You can reach us at
info@pro-designed.com or +32 496 10 54 97.

We only collect data that you voluntarily provide, or that is strictly needed
to operate our site. This typically includes:

- Contact details you submit through our contact or appointment forms
(name, email, phone number, company, message).
- Technical data such as IP address, browser type, and pages visited,
collected via server logs and analytics cookies.

We process your data to answer your questions, deliver our services,
schedule meetings, send newsletters you subscribed to, and improve our website.
We never sell your data to third parties.

Depending on the processing activity, we rely on your consent (for example when you subscribe to our newsletter), the performance of a contract, a legal obligation, or our legitimate interest in running and improving our business.

We keep your data only as long as needed for the purposes described above, or as long as required by law. Contact form submissions are typically kept for a maximum of two years.

Under GDPR you have the right to access, rectify, or delete your data,
to restrict or object to processing, and to data portability.
You may also withdraw consent at any time and lodge a complaint with the
Belgian Data Protection Authority (www.gegevensbeschermingsautoriteit.be).

We only share your data with trusted processors that help us run our services (hosting, email, analytics), under appropriate data processing agreements. We do not transfer personal data outside the EU without adequate safeguards.

We apply reasonable technical and organisational measures to protect your data against loss, misuse or unauthorised access.

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version.